The six engines of swavo

One system. Six engines.

Each engine solves a specific problem. Together they become your company's operating system.

01  / 06  ·  Operations
Swavo Portal

Your company's
operational Portal.

Calendar, customers, tickets, funnel, pricing — all in a single interface. Built for those who run a team, not just themselves. Below, a live preview of three Portal views.

app.swavo.ai/dashboard
swavo Dashboard
Live KPIs · urgent tickets, revenue, team today — always up to date.
swavo Customers
Profiles, contracts, segments — everything about a customer on one screen.
swavo Calendar
Synced with Google and Microsoft 365 — in real time.
Calendar Sync
Google Calendar Microsoft 365 / Outlook Gmail / Workspace

Two-way sync in real time. Move an appointment in Swavo → it updates everywhere. Change an event in Google → Swavo knows. No exports, no plugins, no Zapier.

  • Multi-operator calendar

    View by vertical categories. Drag-and-drop, conflicts handled automatically.

  • Unified customers

    Profiles, history, contracts, segments. No more separate CRM.

  • Tickets & funnel

    Visual pipelines for sales, support, onboarding. Clear SLAs.

  • Everything in sync

    One source of data, everywhere. Change something in the calendar, Giulia knows.

"Hello, I'm Giulia. How can I help you?"
02  / 06  ·  Voice agent
Swavo Voice

Giulia.
Premium voice agent,
natively Italian.

Generative, no script. Answers the phone like a real person, checks the calendar, recognizes the customer, books the appointment — and only calls you when it really matters.

  • Premium Italian voice

    Accent, prosody, natural pauses. As natural as a real person.

  • No script, conversational

    Handles unexpected requests. No more "sorry, I didn't catch that, repeat".

  • Real-time calendar

    Books open slots, handles conflicts, suggests alternatives.

  • Recognizes the customer

    Integrated with Brain. "Ah, Ms. Bianchi…" — an informed start.

Discover Giulia Voice
03  / 06  ·  Messaging
Swavo Giulia on WhatsApp

Replies on WhatsApp,
like a person.

Bookings, orders, information — handled autonomously 24/7. The same intelligence as Giulia, on the channel your customers already use every day.

  • Natural conversations

    Writes the way an employee would. No more "press 1 for…".

  • Bookings in chat

    Confirms slots, handles changes and cancellations — without leaving the chat.

  • Catalog & orders

    Shows menus, products, prices. Takes the order, sends it to your management system.

  • Multi-number, one Brain

    One number per location, brand, language. Same Brain behind it all.

Discover Giulia on WhatsApp
€ G P A M @
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04  / 06  ·  Integrations
Swavo Hub

All the integrations,
ready to go.

Google Calendar, Outlook, WhatsApp Business and Stripe, connected from the panel. And many more, specific to your sector or integrated on request. From the Pro plan, also API and webhooks, which work with Make and Zapier.

  • Plug & play in 60 seconds

    Click the logo, OAuth login, done. Most take less than a minute.

  • Two-way sync

    Change it outside, Swavo updates. Change it in Swavo, the external system updates.

  • Webhooks & REST API

    For custom cases. Clean endpoints, standard auth, configurable webhooks.

  • Maintained for you

    External APIs change. We maintain them. Never a "broken integration".

Discover the Hub
05  / 06  ·  Memory
Swavo Brain

Your company's
persistent memory.

Recognizes every customer on the second call. Remembers contracts, preferences, service history, the last conversation. The context that makes the difference between "who are you?" and "ah, Ms. Bianchi…".

  • Automatic recognition

    Phone number, voice, email — recognized instantly.

  • Complete history

    Calls, WhatsApp, email, appointments, invoices. A single timeline per customer.

  • Context for every agent

    Giulia, Giulia on WhatsApp, custom agents — they all start already informed.

  • Privacy by design

    Encrypted connections, data stored on servers in the European Union. For some features we use providers that also process data outside the EU, under the safeguards required by the GDPR: the list is public.

Discover the Brain
Marco Bianchi · customer since 2024
Table 4 · nut allergy
Last contact: Nov 12
★ VIP customer · 15% discount

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