Your whole businessin one place.
Swavo is the operating system for service SMBs.
On the phone, there's Giulia voice agent. On WhatsApp, there's WhatsApp AI.
Behind it, every back-office tool you need.
Every day something slips through.
On one side, customers trying to reach you. On the other, ten tools that don't talk to each other. And you in the middle, playing switchboard, secretary and management software.
- It rings while you're with a customer.
- It rings while you're driving.
- It rings in the evening, on Sundays, on holiday.
14:12 · booking lost
- The phone in one app. WhatsApp in another.
- Customers in an Excel file. Quotes in a spreadsheet.
- Invoices in another program. Emails in a fourth.
Swavo was born to solve both.
The voice and the chat that talk to your customers.
The single system where everything stays organized.
Your phone is now
answered by Giulia voice agent.
24 hours a day. In your language. With your company's tone.
No menus, no waiting, no "press 1 for…"
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Answers every call, always.While you work, while you sleep, while you cook.
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Recognizes your customers by voice."Good morning Mrs. Rossi, is this for your usual appointment?"
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Opens tickets, books, triages urgent cases.Everything ready on your desk in the morning.
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Confirms on WhatsApp.The customer receives the appointment and address while still on the phone.
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Multilingual.Foreign customers are never left without an answer.
On WhatsApp, WhatsApp AI replies,
and it talks like you.
It understands what the customer wants, knows what to reply, and completes the task.
No cold templates. No "an operator will get back to you as soon as possible."
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Replies to messages the way you would.Same tone, same words, same warmth.
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Sends quotes, confirmations, reminders.Without you opening the chat.
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Recovers missed appointments."Your annual check-up is coming up. Shall I suggest Tuesday?"
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Understands the customer's context.It knows what they bought, what they asked, what they're waiting for.
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Creates new automations when it spots a pattern.Without you asking.
Giulia voice agent and WhatsApp AI work because behind them is a system that powers them.
From ten tools to just one.
Swavo doesn't ask you to throw anything away. It connects to the services you already use and orchestrates them for you.
- Phone system
- WhatsApp Business
- CRM
- Calendar
- Invoicing
- Payments
- Marketing
- Excel quotes
- Drive
One single login.
One single AI.
An invoice issued from the management software goes out through your invoicing program. A payment received closes the ticket. A new call creates the customer everywhere in one move.
And that learns from them every day.
The only AI that gets better every day.
Swavo isn't an AI model you ask questions to. It's a brain that watches your company, remembers every interaction and improves on its own. Without you doing anything.
Every call, every ticket, every customer.
After a month, it knows more than you. It knows who has the 2018 boiler, who pays late, who needs to be handled with care.
It sees the patterns in your work.
It suggests new automations without you asking. "Every first of the month you send 30 reminders — let me handle it."
It knows when a customer is about to call.
It suggests what to do before they ask. It revives dormant jobs. It finds hidden opportunities.
The more you use it, the more valuable it becomes.
This isn't a feature: it's the reason Swavo can't be copied.
Not a generic management tool. Your management tool.
Swavo speaks the language of your trade. For a hairdresser a "ticket" is an appointment. For a restaurant a booking. For a dental practice a visit. Same platform, tailored for you — ready from day one.
Live in 5 minutes. Seriously.
You tell Swavo
what you do.
3 minutes of chat. It asks about your sector, processes, number of customers. It understands.
Swavo configures
itself.
The management software takes shape around your work. Customer profiles, tickets, automations — already set up.
You're live.
Giulia answers. WhatsApp talks. The brain starts to remember.
No developers. No complicated migrations. No courses to follow.
Import customers from Excel, connect your number, turn on WhatsApp. You're done.
We're selecting the first 150 Founding Partners. The first real stories — with names, numbers and verified results — will appear here. The next one could be yours.
An honest price. Always.
No hidden costs. No surprise pay-as-you-go fees. No multi-year contracts. You try it, you pay if you need it, you cancel whenever you want.
- Complete management software: CRM, calendar, tickets, invoices
- WhatsApp AI: replies, books, sends confirmations
- Brain: remembers every customer
- Unlimited automations
- 50+ integrations
- €10 one-time voice credit (try Giulia)
- Dedicated phone number on request
- Everything in Smart, included
- Giulia voice agent 24/7 · 500 minutes/month included
- Dedicated phone number included
- Multilingual (IT, EN, ES, FR, DE…)
- Everything in Smart Voice, included
- Giulia voice agent 24/7 · 1,000 minutes/month included
- Your trade's sector pack included
- All features maxed out
- Proactive Marketing AI
- Dedicated onboarding
- Everything in Pro, included
- Custom integrations
- Dedicated SLA
- Multi-location + hierarchical organization
- Dedicated account manager
The questions
we get asked most.
Do I have to change my company's phone number?
What if Giulia doesn't understand a customer?
Does my data stay in Europe?
Can I cancel whenever I want?
Do I have to migrate data from my current management software?
Stop managing ten tools. Start managing your company.
Try it in the time it takes to drink a coffee. If it doesn't win you over, you walk away. If it does, you've got one more partner.