Giulia is on the line right now

Hire Giulia.She answers, books, confirms. 24/7.

Giulia is the AI that works for you on the phone and on WhatsApp: she answers your customers, books appointments, opens tickets and sends confirmations. Always on, in multiple languages. Behind her, your whole business in one place.

Swavo is the AI Business OS for service SMBs: one platform with an Italian AI voice agent, WhatsApp AI, CRM, calendar, tickets, invoicing and automations.

A receptionist costs €1,500+ a month. With Giulia you start free; the dedicated phone number starts at €59.

Your website is the form. And it's already filled in.

Type the address: in 3 seconds you see what's inside. Sign up and in under a minute you have your company profile, opening hours and price list in place — and Giulia answers you on the web already speaking your business's language. With just a VAT number you get the legal name and registered address.

A VAT number works too. I save nothing and call no one: I just read and tell you what's there.
🎧 Talk to Giulia nowTry Swavo for free →
Call her now, she's on duty:+39 059 7160195
We don’t record the audio. Your number stays with Swavo — we never pass it on — and one word stops us.
📅 Book a demo — using Swavo itself
Voice + WhatsApp, one AITry Giulia in 5 minutesEU-hosted · GDPR safeguards
Call in progress · 0:42
Giulia
Listening
Portal · LiveUpdate
Mario Rossi
Restaurant · Table · 4 guests
20:30
Laura Conti
Beauty · Facial treatment
15:30
Studio Marini
Dentist · Annual check-up
17:15
Made in Italy EU servers · GDPR Live in 5 min Italian support Cancel anytime
The trades where the phone is the first customer
Restaurants Pizzerias Bars Plumbers Electricians Boilers & AC Hair salons Beauty salons Dental practices Medical practices Vets Therapists Restaurants Pizzerias Bars Plumbers Electricians Boilers & AC Hair salons Beauty salons Dental practices Medical practices Vets Therapists

Every day something slips through.

On one side, customers trying to reach you. On the other, ten tools that don't talk to each other. And you in the middle, playing switchboard, secretary and management software.

The phone
  • It rings while you're with a customer.
  • It rings while you're driving.
  • It rings in the evening, on Sundays, on holiday.
Unknown number
+39 333 ··· 412
09:14
Mrs. Bianchi
Regular customer
11:42
+39 348 ··· 7821
Never heard before
14:08
7 missed calls today
Customer called the competition.
14:12 · booking lost
"The ones you don't answer call someone else."
The management software
  • The phone in one app. WhatsApp in another.
  • Customers in an Excel file. Quotes in a spreadsheet.
  • Invoices in another program. Emails in a fourth.
XExcel · customers.xlsx
Sheet 3 — not saved
WWhatsApp Biz
47 unread messages
+47
FInvoicing
2 invoices pending
GGmail · 23 unread
Confirmations, quotes, spam…
"You rewrite the same things, three times a day."

Swavo was born to solve both.

The voice and the chat that talk to your customers.

The single system where everything stays organized.

Giulia + your software

Every business has its own way of working. Swavo starts from yours.

Giulia answers your customers and handles requests, appointments and orders. You and your team find everything in the Swavo portal, ready to manage.

Contacts.Appointments.Bookings.Orders.

One platform. Different ways of working.

Pick an example and see how work gets done with Swavo.

  • Sales leads
  • Field service
  • Restaurants
  • Clinics & studios
  • Beauty

Your services. Your team. Your calendar.

Illustrative example · 13 s
Demo example: field-service calendar organised by technician, with jobs already scheduled.
Loading screen…

Your team’s jobs and availability.

Ready to explore

Illustrative views of the same business. The records shown are not linked to each other.

These are just a few examples. For other industries, we tailor Swavo on request, around your processes.

  1. 01The customer asks
  2. 02Giulia checksServicesPrice listAvailability
  3. 03The work gets organised in SwavoReview. Manage. Keep working.

The next example could be your business.

Tailored setups on request for other industries.

Try it on your business

Enter your website and see what information Swavo picks up to get started.

Demo screenshots retouched with AI, not an end-to-end recording. Information imported from your website should be checked by the owner.

Giulia · On the phone

Your phone is now
answered by Giulia voice agent.

24 hours a day. In your language. With your company's tone.
No menus, no waiting, no "press 1 for…"

🔊 Hear Giulia's voice
Giulia · La Veranda Restaurant
On call · Italian
00:00
Hello, La Veranda restaurant, this is Giulia.
Good evening. I'd like to book a table for Saturday night.
Of course. For how many people?
There'd be four of us.
Does 8:30 PM in the indoor dining room work for you?
Perfect.
Confirmed for Saturday the 30th at 8:30 PM, four people. I'll send you the confirmation on WhatsApp right away.
app.swavo.ai/agenda · live
Customer recognized
Mario Rossi · regular customer · 8 visits
+0:06
New booking
Saturday 30 · 20:30 · 4 covers
+0:18
Calendar slot assigned
Indoor dining room · Table 7 · 20:30
+0:22
WhatsApp confirmation sent
+39 333 ··· 567 · ✓ Read
+0:28
What Giulia voice agent does for you
  • Answers every call, always.While you work, while you sleep, while you cook.
  • Recognizes your customers by voice."Good morning Mrs. Rossi, is this for your usual appointment?"
  • Opens tickets, books, triages urgent cases.Everything ready on your desk in the morning.
  • Confirms on WhatsApp.The customer receives the appointment and address while still on the phone.
  • Multilingual.Foreign customers are never left without an answer.
Giulia · On WhatsApp

On WhatsApp, the same Giulia replies,
just in writing.

It understands what the customer wants, knows what to reply, and completes the task.
No cold templates. No "an operator will get back to you as soon as possible."

app.swavo.ai/clienti · live
Customer identified
Mrs. Bianchi · 3 treatments · last visit 28 days ago
+0:02
Appointment booked
Saturday 30 · 15:30 · with Laura
+0:11
Reminder scheduled
Friday 18:00 · automatic WhatsApp
+0:14
Customer profile updated
Preferences · Allergies · Notes history
+0:16
What Giulia on WhatsApp does for you
  • Replies to messages the way you would.Same tone, same words, same warmth.
  • Sends quotes, confirmations, reminders.Without you opening the chat.
  • Recovers missed appointments."Your annual check-up is coming up. Shall I suggest Tuesday?"
  • Understands the customer's context.It knows what they bought, what they asked, what they're waiting for.
  • Creates new automations when it spots a pattern.Without you asking.

Giulia — on the phone and on WhatsApp — works because behind her is a system that powers her.

The Hub

From ten tools to just one.

Swavo doesn't ask you to throw anything away. It connects to the services you already use and orchestrates them for you.

Before · 10 apps
  • Phone system
  • WhatsApp Business
  • CRM
  • Calendar
  • Invoicing
  • Payments
  • Email
  • Marketing
  • Excel quotes
  • Drive
10 apps · 10 passwords · 0 sync
swavo
One single place.
One single login.
One single AI.
One login · and your tools connected through integrations, API and automations
What you already use, properly connected.

An appointment booked by Giulia lands in your calendar. A payment received closes the ticket. A new call creates the customer everywhere in one move.

Calendars
Google CalendarOutlook
Messaging
WhatsApp BusinessGmailGoogle Contacts
Payments
Stripecard, PayPal, Apple Pay, Google Pay and Satispay through Stripe
Everything else
REST API and webhooksMake and ZapierAccountant export
See all integrations →

The more you use it, the more valuable it becomes.
This isn't a feature: it's the reason Swavo can't be copied.

Four ways of working

Not a generic management tool. Your management tool.

A restaurant and a plumber don’t have the same problem on the phone: one has to give out a table, the other has to understand a breakdown. That’s why Swavo doesn’t have a different product for every trade — it has four ways of working, and each one covers a family of businesses.

Restaurants & food

Books tables on the real floor plan and takes takeaway orders, asking the kitchen whether there is room at that time.

Restaurants · pizzerias · trattorias · pubs · sushi · take-away · bars

On-site technical service

Understands the fault, opens the ticket with the right details and books the technician’s visit.

Plumbers · electricians · boilers and air conditioning · appliances · lifts · locksmiths

Medical practices

Books and moves appointments, filters emergencies and sends the reminders that cut no-shows.

Medical practices · dental practices · vets · therapists

Beauty & wellness

Books the right service for the right duration, while your hands are busy.

Hair salons · barbers · beauty salons · spas · nails and brows

Don’t see your trade? Swavo configures itself to yours in no time. See every trade → (in Italian)
Onboarding

In 5 minutes you hear her talk. Seriously.

1

You tell Swavo
what you do.

Type your website address: Swavo reads it and fills in your company profile, price list and Giulia’s knowledge. You check and correct.

2

Swavo configures
itself.

The management software takes shape around your work. Customer profiles, tickets, automations — already set up.

3

You're live.

Giulia answers, on the phone and on WhatsApp. And starts remembering your customers.

No developers. No complicated migrations. No courses to follow.

Import customers from Excel, connect your number, turn on WhatsApp. You're done.

Pricing

An honest price. Always.

Your fee comes back as credit and Giulia spends it on the phone and on WhatsApp, at your plan's rates. No surprise costs. Cancel whenever you want.

Free

Swavo with no monthly fee: you only pay for what you use. Giulia answers from your website, the web and WhatsApp.

€0/month

Free forever · no credit card

Credit to start
€10
Web voice
€0.35/min
Message from Giulia
€0.05
Voice chats at once
1
Top-up
from €10, 365 days

What you get with the first €10

  • Voice only28 minutes
  • Half and half14 min + 100 msg
  • Messages only200 messages
  • Giulia answers on the web and from the widget on your site
  • Giulia on WhatsApp: receives and replies
  • Giulia answers with your information (FAQ, documents)
  • Tickets and jobs
  • Call log and transcripts
  • Recognises who's calling
  • Books appointments and tables
  • Not included: Dedicated phone number (from Start)
  • Not included: Outbound calls (can be enabled), API and webhooks (from Pro)
Start for free

Start

Brings Giulia to the phone too: a dedicated number, inbound calls and lower rates than Free.

€59/month

+ VAT · cancel anytime

Credit every month
€59
Phone call
€0.20/min
Message from Giulia
€0.04
Calls at once
1
Leftover credit
3 months
Top-up
from €10, 365 days

What you get each month

  • Phone only295 minutes
  • Half and half147 min + 737 msg
  • Messages only1,475 messages
  • Everything in Free, plus:
  • Dedicated phone number
  • Giulia answers phone calls
  • AI images per month
  • Active automations
  • Automatic appointment confirmations
  • Not included: Outbound calls (can be enabled), API and webhooks (from Pro)
Start with Start
★ Most chosen

Pro

For businesses that live on the phone and WhatsApp: outbound calls, missed-call recovery, proactive messages and API.

€149/month

+ VAT · cancel anytime

Credit every month
€149
Phone call
€0.14/min
Message from Giulia
€0.03
Calls at once
2
Leftover credit
3 months
Top-up
from €10, 365 days

What you get each month

  • Phone only1,064 minutes
  • Half and half532 min + 2,483 msg
  • Messages only4,966 messages
  • Everything in Start, plus:
  • Apps with App Builder
  • Giulia writes first: confirmations, reminders, follow-ups
  • Outbound calls (can be enabled)
  • Troubleshooting over the phone
  • Missed-call recovery
  • API and webhooks
Start with Pro

Suite

For multi-location businesses or those taking payments online: five calls at once, measured call quality, data migration included.

€279/month

+ VAT · cancel anytime

Credit every month
€279
Phone call
€0.12/min
Message from Giulia
€0.025
Calls at once
5
Leftover credit
3 months
Top-up
from €10, 365 days

What you get each month

  • Phone only2,325 minutes
  • Half and half1,162 min + 5,580 msg
  • Messages only11,160 messages
  • Everything in Pro, plus:
  • Customer mood
  • Call quality scored by AI
  • What each call brings in
  • Alex, the technicians' assistant
  • Multiple locations
  • Online payments
Start with Suite

Custom

Several locations, more than three thousand minutes a month, a management system to connect or a network: the same logic, built on your numbers.

  • Tell us how many calls and messages you really get
  • We look at a month of your real data together, not an estimate
  • Credit, rates and lines built on those numbers
  • No setup fee, no minimum term
  • If a standard plan is enough, we will tell you
Let's talk

A proposal built on your numbers, in half an hour

PlanFree€0/monthStart for freeStart€59/monthChoosePro€149/monthChooseSuite€279/monthChooseSu misuraCustomLet's talk
Credit
Credit every month€10 to start€59€149€279custom
Voice, per minute€0.35/min€0.20/min€0.14/min€0.12/mincustom
Message from Giulia€0.05€0.04€0.03€0.025custom
Voice conversations at once1125custom
Leftover credit—3 months3 months3 monthscustom
Top-upfrom €10, 365 daysfrom €10, 365 daysfrom €10, 365 daysfrom €10, 365 dayscustom
Giulia on the phone
Giulia answers on the web and from the widget on your site✓✓✓✓✓
Dedicated phone number—✓✓✓✓
Giulia answers phone calls—✓✓✓✓
Compare all plans →
All plans: EU servers · GDPR · support in ItalianSee all the details →
FAQ

The questions
we get asked most.

Do I have to change my company's phone number?
No. Giulia answers on your current number: you just need to set up call forwarding. Phone service starts with the Start plan, which also comes with a dedicated number; on the Free plan Giulia answers on the web, in the widget on your site and on WhatsApp.
What if Giulia doesn't understand a customer?
She passes them to you. While it rings, your screen already shows who it is and what they want. Zero wasted handoffs.
Does my data stay in Europe?
Your account data and your customers' data are stored on servers in the European Union. For some features (the assistant's transcription and voice, AI models, payments) we use providers that also process data outside the EU, under the safeguards required by the GDPR (Standard Contractual Clauses or the EU-US Data Privacy Framework): the list is public, provider by provider. If you connect an external service of your own, the data goes where you choose.
Can I cancel whenever I want?
Yes. No commitments, no penalties. Month by month.
Do I have to migrate data from my current management software?
Swavo imports from Excel, CSV or the leading Italian management systems. We do it for you during onboarding, in half a day.
Does it connect to my CRM or management software?
Yes. When a new lead comes in, Swavo pushes it to your system within seconds, and it works with Make and Zapier without any development. If the CRM included in Swavo is enough for you, you do not need to connect anything. How it works →
All questions →

Stop managing ten tools. Start managing your company.

Try it in the time it takes to drink a coffee. If it doesn't win you over, you walk away. If it does, you've got one more partner.

Cancel anytime · no credit card